An Instrumented Approach to Improving Software Quality through Formal Technical Review

TitleAn Instrumented Approach to Improving Software Quality through Formal Technical Review
Publication TypeConference Paper
Year of Publication1994
Citation KeyJohnson94
AuthorsJohnson, P. M.
Secondary TitleProceedings of the 16th International Conference on Software Engineering. Sorrento, Italy
Date PublishedMay
Abstract

Formal technical review (FTR) is an essential component of all software quality assessment, assurance, and improvement techniques. However, FTR exists in a variety of forms, and the process of effectively choosing and adopting an FTR technique appropriate to a particular organization is not well-understood. Furthermore, current FTR practice is essentially manual in nature, leading to significant expense, clerical overhead, group process obstacles, and research methodology problems. This paper presents results from our research to date on CSRS, an instrumented, computer-supported cooperative work environment for formal technical review. CSRS addresses problems in the practice of FTR by providing computer support for both process and products of FTR. CSRS also addresses problems in the research on FTR through fine-grained instrumentation that enables collection of novel forms of high quality data about the FTR method currently implemented in CSRS. This paper describes CSRS, its instrumentation support, and selected findings from its use to explore issues in formal technical review.